Refund policy

⭐ RETURN & REFUND POLICY

We want you to feel confident and cared for when shopping with us.
Every order is packed with attention — and if something goes wrong, we’re here to make it right.

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✔ Returns

We accept returns of unused, unopened items in their original condition and packaging.
Return shipping is paid by the customer unless the item arrived damaged or incorrect.

To start a return, please contact us at hello@bookish-bundles.com within 30 days of delivery.

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✔ Exchanges

If you’d like a different item, we’re happy to help.
Exchanges are available for unused, unopened products.
Just email us and we’ll take care of the process.

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✔ Damaged or Incorrect Items

If your order arrived damaged, defective, or not as expected, we will replace it at no cost to you.
Please notify us within 48 hours of delivery and include clear photos so we can assist quickly.

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❌ Non-returnable items

To maintain quality and safety standards, we cannot accept returns on:

• Handmade candles that have been lit or used
• Gift bundles that have been opened
• Personalized or custom items
• Sale items
• Gift cards

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✔ We’re here to help

If you ever experience an issue with your order, please reach out.
Our goal is to make every experience with COZY BOOKISH BUNDLES warm, easy, and positive — always.